![]() ![]() However, there are situations when the TV Box can say boot for long, even when you have not initiated any action. After rebooting the box, check the settings for the restart option. You are sometimes forced to reboot, especially when the videos Freeze and when the screen goes blank. In many situations, we reboot to make the programs load properly. We all have different reasons to reboot the TV’s cable box. If the cable box still isn’t working, then it will be necessary to call Xfinity Support for help. This will trigger an automatic reboot of the system. Unplug the cable box power cord from the wall, wait at least 30 seconds, then plug the cord back in. The last step is simply to reboot the cable box. If your television requires an input setting, use the remote to open the input menu and verify or adjust the proper input setting. Other (mostly newer) televisions require input settings. ![]() If your television is using a coax cable then it is generally going to be set on channel 3 or 4 to receive the cable signal. Verify the cables for firm connections and inspect the cable for any possible damage or problems. Using a DVD or gaming system will verify that the television and screen are working.Ĭheck all the connections that run from and to the cable box and television. The next step is to ensure that the television itself is working, In other words, is it producing a picture. The cable box will have a red light indicating it is getting power. To begin with, verify that both the television and the cable box are receiving power. Fortunately, once we realize the cable box may be the problem, the steps to test the cable box are simple. The fact that cable boxes rarely fail also makes this one of the more difficult problems to solve. Here are a few of the most frequently asked questions regarding our cable television services. That also equates to the potential for many service issues, which can also lead to a lot of customer questions. Yet, on the providers end, there can be a myriad of technical issues broadcasting cable services. On the customers end, it is almost as simple as plug-and-play. Our cable television is a surprisingly simple and a surprisingly complex service. Now, proceed to turn on the cable box, and typical signal strength should be restored. Wait at least 30 seconds then plug the cord back into the outlet. Then unplug the cable box power cord from the outlet or power strip. Physically press the on/off button on the cable box to turn it off. Manually restarting the cable box is the most common fix for improving signal strength. Be sure to check the connections and cable wires for any issues such as loose connections or possible cable damage. Poor, pixilated, or lagging pictures and programming are all signs that can indicate weak signal strength. Weak signal strength can often be detected by reflecting poor screen or picture quality. Newer cable boxes are programmed to automatically restart to regain a signal or stronger signal. This lack of data is read by the system as no programming information available. For any number of reasons a cable box can get a weak signal or a series of weak signals. The good news is the problem is rarely a bad or failing cable box – or ghost for that matter.Īnother known reason why a cable box keeps rebooting is due to signal-related issues. Here is a look at those not so ghastly causes behind why the cable box keeps rebooting and some steps we can take to keep it from happening or becoming a reoccurring event. And there are things we can do to prevent the Xfinity cable box from self-rebooting again. There are also steps we can take as preventative measures before an unprompted reboot happens. In most cases, like our friendly ghosts, these mysterious reboots can be explained. Fixing most of these issues isn’t difficult but if it becomes a more frequent problem a new cable box may be necessary. Cable boxes that get too hot, that lose signal, or that experience a power surge, for example, can reboot without warning. When the Xfinity cable box keeps rebooting the most likely causes are overheating or signal issues, or power-related problems. It might just be best to start with more earthly or grounded reasons – speaking literally and figuratively. That isn’t to say that those couldn’t be causes, or that the haunt of a former prankster or an agitated poltergeist couldn’t be the culprit. Don’t blame the haunts of Halloween, the ghosts of Christmas past, or the specters of past residents when your Xfinity cable box inexplicably reboots. ![]()
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